How do I ask you to change my account data?

Send the request through Account > Legal & Privacy or email legal@tokyojitu.club. Include your account ID, current phone number ending, and the exact data you want changed so we can verify ownership.

Reference

Open your legal basics first

Legal clarity comes first at tokyojitu: you can read how our terms cover account access, wallet records, privacy choices, and dispute contact before you open your account.

Indonesia legal termsDANA and OVO contextGoPay and QRIS recordsPrivacy request path

Explore lobby Read FAQ

Explore our legal position in Indonesia

tokyojitu Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our legal notice explains what you accept when you create an account, enter the lobby, use wallet rails, or ask us to change account data. We write it for Indonesia readers, but we cannot give personal legal advice, and we do not say access is available

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everywhere. When access or eligibility is discussed, it depends on local law and is available only where local law permits. The same terms apply whether you enter Speed Baccarat, Leprechaun Riches, Sportsbook, Rocket Crash, Super Bingo, or Mega Fishing, because the account record and wallet trail
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sit under one profile. Payment records for DANA, OVO, GoPay, and QRIS are kept so we can check owner names, match receipts, and answer legal requests without mixing them into marketing messages.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Open a legal question with us

A legal question should reach the right desk, not sit inside a general chat queue. We answer account, privacy, and terms questions daily from 09:00 to 23:00 WIB through live chat, WhatsApp, and [email protected]. Include your account ID, the payment rail involved, and the date shown in Wallet History so we can check the correct record.

Team online

Live chat legal queue

Use live chat from Account > Help > Legal Question when you need a fast status check. We ask for your account ID, not your full password, and we can point you to the clause that applies.

Email document requests

Send privacy, account correction, or terms questions to [email protected] with your phone number ending and payment method. Attach only the receipt image needed for DANA, OVO, GoPay, or QRIS checks.

WhatsApp status check

WhatsApp is useful when you need to confirm whether a legal request was received. We keep replies within 09:00–23:00 WIB and may move sensitive account matters to email for a clearer record.

RECORD CONTROLS

Check how we manage legal records

Your legal record is built from account details, wallet events, device signals, consent choices, and support messages.

Account identity checks

We compare the account name, phone number, and wallet owner name before acting on legal requests. If your DANA or GoPay name differs, we may ask for an extra receipt or account confirmation.

Payment record handling

Wallet records show rail, time, amount, and status for DANA, OVO, GoPay, and QRIS. We use them to answer disputes, match withdrawals, and confirm whether a payment belongs to your account.

Cookie consent path

Cookie choices sit under Menu > Account > Legal & Privacy. Necessary cookies keep login and wallet sessions active, while optional analytics choices can be changed from the same screen on mobile or computer.

Retention and deletion requests

We keep account and wallet records only as long as needed for legal, security, and payment checks. If you ask for deletion, we explain which records can be removed and which must be retained.

Access and correction rights

You may ask us to show, correct, or update account data tied to your profile. We verify ownership first, then handle the request through email so both sides keep a clear legal trail.

Security event records

Login device, IP region, and password reset events help us protect your account. If a legal dispute involves access, we can check those events against your support messages and wallet activity.

Explore legal answers before you join

These answers cover the legal questions we receive before and after account opening. They focus on access, account rights, payment records, cookie consent, and who to contact if something looks wrong. If your question involves a specific DANA, OVO, GoPay, or QRIS receipt, keep the timestamp ready when you contact us.

Access and eligibility depend on local law and are available only where local law permits. We explain account terms clearly, but you should consider your own location and local rules before creating an account.

We keep account name, phone number, login events, wallet records, consent choices, and support messages linked to your profile. These records help us verify ownership, answer disputes, and handle privacy requests.

For each payment rail, we store the method, time, amount, status, and account match result. We use those details to trace receipts, confirm withdrawals, and answer payment-related legal questions from you.

Send the request through Account > Legal & Privacy or email [email protected]. Include your account ID, current phone number ending, and the exact data you want changed so we can verify ownership.

We may pause a wallet action while we check ownership. You may be asked for a DANA, OVO, GoPay, or QRIS receipt that shows the same transaction time as your Wallet History.

Yes, you can ask through email or the Legal & Privacy screen. We will explain what can be removed and what must remain for payment, security, dispute, or legal record reasons.

Our support desk routes legal and privacy questions to the correct team from 09:00 to 23:00 WIB. Start with live chat for status, then use email when documents or account changes are involved.

Open your legal basics first

Open a legal question with us

Live chat legal queue

Email document requests

WhatsApp status check

Check how we manage legal records

Account identity checks

Payment record handling

Cookie consent path

Retention and deletion requests

Access and correction rights

Security event records

Explore legal answers before you join

01 Is tokyojitu legal to access in Indonesia?

02 What legal data do you keep on my account?

03 Which payment records are stored for DANA, OVO, GoPay, and QRIS?

04 How do I ask you to change my account data?

05 What happens if my wallet name does not match my account name?

06 Can I ask for my account data to be removed?

07 Who answers privacy or terms questions at tokyojitu?

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