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Open Your Account Under Clear Terms

Our Terms & Conditions set the rules for opening your account, using the wallet with DANA, OVO, GoPay or QRIS, and entering rooms such as Speed Baccarat, Leprechaun…

Account access termsWallet use rulesLocal-law eligibilitySupport contact paths

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Check Access Rules Before You Join

tokyojitu Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions are the agreement between you and us when you create an account, verify your phone number, set a password, add funds, enter game rooms, or ask for a withdrawal. They explain when we may request identity checks, delay a wallet action for

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risk screening, close duplicate accounts, or refuse activity that breaches our rules. Payment chips such as DANA, OVO, GoPay and QRIS are shown only when available for your account region and active wallet status. Access to games, promos, Sportsbook markets and payout requests depends on local
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law and is available only where local law permits. By continuing after an update appears in your account panel, you accept the revised terms from the stated date.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Terms Questions

A Terms & Conditions question should reach the team that can see your account record, not a generic inbox. We answer account-rule questions through live chat, WhatsApp and email, with support hours shown in WIB. Keep your registered phone number, account ID and payment reference ready so we can check the exact rule that applies to your wallet, game session or account status.

Team online

Live chat in your account

Open chat from the account menu between 09:00 and 23:00 WIB for questions about locked access, wallet holds, duplicate account checks, or rule changes shown after you log in.

WhatsApp support

Message our WhatsApp team with your account ID and the rule you need clarified. We use this path for quick Terms & Conditions checks, not password sharing or sensitive document uploads.

Email records desk

Send longer requests by email when you need a written reply about account closure, data correction, withdrawal checks, or a disputed term. Include dates, payment rail, and any ticket number.

DATA HANDLING

Manage Data Choices Under Our Terms

The Terms & Conditions work together with our account-security and data practices. We collect only the account details needed to run your wallet, confirm access, detect duplicate registrations, and answer support requests.

Account data

We store your registered name, phone number, login record and account status so the Terms & Conditions can be applied consistently when you request wallet access, game entry or account changes.

Cookie use

Cookies remember your session, language preference and terms-acceptance prompt. If you clear browser data on Android or iOS, you may need to log in again and accept current terms.

Security checks

We may ask for extra verification when a login location changes, a withdrawal request looks unusual, or several accounts share the same device. These checks follow the account-use rules you accept.

Payment records

DANA, OVO, GoPay and QRIS references are kept with timestamps so we can match deposits and withdrawals to your account. We do not ask for wallet PINs or full app passwords.

Retention periods

Account and wallet records are kept as long as needed for disputes, fraud checks, legal duties and service records. When retention is no longer required, we remove or anonymise eligible data.

Change requests

You can request correction of outdated profile data or ask how a term was applied to your account. We may need identity confirmation before changing records linked to wallet activity.

Ask Specific Terms Questions First

These questions cover the Terms & Conditions points we are asked about most often before account opening and after wallet activity. Read them before you join, especially if you plan to use DANA, OVO, GoPay or QRIS, switch between Speed Baccarat and Sportsbook, or contact us about account status. For anything account-specific, send your ticket through support.

They apply to your account creation, login, wallet use, game-room access, Sportsbook activity, support contact, withdrawals and promo participation. They also explain when eligibility depends on local law and is available only where local law permits.

Yes. When we post a terms update in your account panel, continued use after the stated date means you accept the revised rules. If you disagree, contact support before making further wallet or game actions.

A withdrawal may be checked when payment references do not match, account details need confirmation, or activity conflicts with account-use rules. We compare DANA, OVO, GoPay or QRIS records with your registered account before release.

Our Terms & Conditions may restrict duplicate accounts, shared devices, shared wallet details or repeated registrations. If we detect overlaps, we can pause access while support asks you to confirm identity and account ownership.

You can access your account through a mobile browser, but you remain responsible for keeping your device, SIM and password secure. Clearing cookies may require a fresh login and acceptance of current terms.

Access and eligibility depend on local law and are available only where local law permits. If a game, market or wallet option is not permitted or not active for your region, we may block or remove access.

Contact live chat, WhatsApp or email with your account ID, date, payment rail and the decision you want checked. We review the account record and explain the term used for that decision.

Open Your Account Under Clear Terms

Reach Us About Terms Questions

Live chat in your account

WhatsApp support

Email records desk

Manage Data Choices Under Our Terms

Account data

Cookie use

Security checks

Payment records

Retention periods

Change requests

Ask Specific Terms Questions First

01 What do tokyojitu Terms & Conditions apply to?

02 Do I need to accept updated terms?

03 Why can a withdrawal be checked under the terms?

04 Can one person hold more than one account?

05 How do the terms cover mobile access?

06 What happens if game access is not allowed in my area?

07 How can I ask for a terms decision to be checked?

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